Refund Policy
Last updated: 05 March 2026
We want you to be satisfied with your purchase. If you are not happy with your order, you may request a return under the following conditions.
Return Eligibility
You may request a return within 3 days of receiving the product if:
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The item is damaged
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You received the wrong product
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The product has a manufacturing defect
The item must be:
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Unused
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In its original packaging
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With all tags and accessories intact
Non-Returnable Items
The following items are not eligible for return:
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Customized power lenses
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Products damaged due to misuse
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Items returned without original packaging
Return Process
To request a return, contact us with:
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Your order number
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Product photos showing the issue
Once the request is approved, we will guide you through the return process.
Refunds
After we receive and inspect the returned product:
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Refunds will be processed within 5–7 business days
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Refund will be issued to the original payment method
Shipping charges (if any) are non-refundable.